Reconnect Client Privacy Policy
Thank you for choosing Reconnect. We are committed to protecting your personal information and your right to privacy.
This privacy policy applies to all information collected through our website and services, including online coaching, meal plans, group calls, and any other services provided by Reconnect (collectively, the “Services”). By using our Services, you agree to the practices described in this policy.
Table of contents
1. What information do we collect?
We collect personal information that you voluntarily provide to us, including:
Name and Contact Info: Name, email, phone number, address
Account Credentials: Passwords or login information if applicable
Payment Info: Credit/debit card or other payment details
Audio/Video Data: During group calls or coaching sessions
Other Info: Information you provide when contacting us or filling out forms
We may also collect technical information automatically, such as your device type, IP address, browser, and usage information.
1. What information do we collect?
We collect personal information that you voluntarily provide to us, including:
Name and Contact Info: Name, email, phone number, address
Account Credentials: Passwords or login information if applicable
Payment Info: Credit/debit card or other payment details
Audio/Video Data: During group calls or coaching sessions
Other Info: Information you provide when contacting us or filling out forms
We may also collect technical information automatically, such as your device type, IP address, browser, and usage information.
2. How do we use your information?
We use your information to:
Provide and manage our Services, including coaching sessions, meal plans, and group calls
Process payments and fulfill contracts with you
Respond to inquiries or support requests
Communicate important updates about your account or Services
Protect the security and integrity of our Services
2. How do we use your information?
We use your information to:
Provide and manage our Services, including coaching sessions, meal plans, and group calls
Process payments and fulfill contracts with you
Respond to inquiries or support requests
Communicate important updates about your account or Services
Protect the security and integrity of our Services
3. Will your information be shared with anyone?
We do not sell or rent your personal information. We may share your data only in the following cases:
With third-party service providers (e.g., payment processors, scheduling platforms) necessary to provide our Services
To comply with legal obligations or protect our rights
With your consent
3. Will your information be shared with anyone?
We do not sell or rent your personal information. We may share your data only in the following cases:
With third-party service providers (e.g., payment processors, scheduling platforms) necessary to provide our Services
To comply with legal obligations or protect our rights
With your consent
4. How do we communicate with you?
We do not send marketing emails or newsletters. We may contact you via phone, SMS, or email regarding your Services if necessary.
4. How do we communicate with you?
We do not send marketing emails or newsletters. We may contact you via phone, SMS, or email regarding your Services if necessary.
5. Are there any age restrictions?
Our Services are intended for individuals 18 years and older. If a minor wishes to participate, we require parent or guardian consent.
5. Are there any age restrictions?
Our Services are intended for individuals 18 years and older. If a minor wishes to participate, we require parent or guardian consent.
6. How do we keep your information safe?
We use reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet can be 100% secure, and you use our Services at your own risk.
6. How do we keep your information safe?
We use reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet can be 100% secure, and you use our Services at your own risk.
7. How long do we keep your information?
We retain your personal information only as long as necessary to provide our Services and comply with legal requirements. Once your information is no longer needed, we will securely delete or anonymize it.
7. How long do we keep your information?
We retain your personal information only as long as necessary to provide our Services and comply with legal requirements. Once your information is no longer needed, we will securely delete or anonymize it.
8. What are your privacy rights?
You may:
Request access to your personal information
Request corrections to your information
Request deletion of your information
Withdraw consent to certain uses of your data
To exercise any of these rights, please refer to the contact section at the end of this policy.
8. What are your privacy rights?
You may:
Request access to your personal information
Request corrections to your information
Request deletion of your information
Withdraw consent to certain uses of your data
To exercise any of these rights, please refer to the contact section at the end of this policy.
9. Do we make updates to this policy?
We may update this Privacy Policy as needed. Changes will be posted on our website with the revised date. We encourage you to review this policy periodically.
9. Do we make updates to this policy?
We may update this Privacy Policy as needed. Changes will be posted on our website with the revised date. We encourage you to review this policy periodically.
10. How can you contact us about this policy?
If you have any questions or concerns about our policy or our practices regarding your personal information, please contact us at rogescheng@gmail.com.
10. How can you contact us about this policy?
If you have any questions or concerns about our policy or our practices regarding your personal information, please contact us at rogescheng@gmail.com.
© Reconnect. All Rights Reserved 2025.
© Reconnect. All Rights Reserved 2025.
© Reconnect. All Rights Reserved 2025.